Basic Features of CARM


All importers will be required to self-manage access to their profile in the secure CCP site by delegating authority to their employees, customs broker/s, or other service providers, to allow them to manage specific tasks within the portal.


  • Under CARM, importers will be responsible for making payments of duties and taxes directly to CBSA.
  • Payment will be facilitated via electronic funds transfer (EFT), electronic data interchange (EDI) payment, credit card, online debit, or pre-authorized debit (PAD). CBSA will be phasing out payment by cash or cheque.


  • The new program will require all importers to supply CBSA with a surety bond to guarantee the payment of all duties and taxes before goods will be released from Customs control.
  • Importers will be required to proactively review security requirements for their bond through the CCP and proactively increase bond levels as required to meet their ongoing import needs.
  • Customs has advised that the system will also prompt importers as their levels approach the maximum limit of the current bond.


  • Once a customs release is arranged by a customs broker or a customs authorized courier, the CCP will allow the importer to prepare and electronically submit their own CAD should they choose.
  • Customs brokers will still be able to file CADs on behalf of any importer that designates that broker as their agent within their CCP profile.


  • The CCP will allow the importer to file corrections to almost any field within their CAD, without penalty or interest, up until the payment due date.
  • Customs brokers, when designated, will also be able to file these corrections via the CCP or their existing EDI programs with CBSA.


  • The new CCP will give importers the ability to prepare and electronically submit mass adjustments.
  • It will also allow importers to delegate portal access to their customs broker or customs consultants so they may prepare these claims through the portal on their behalf.


  • Importers are able to file requests for customs rulings directly with CBSA via the portal or delegate CCP access to their customs broker, allowing them to prepare and file these rulings on their behalf.


  • Importers will be able to file requests for a temporary import permit directly to the CBSA via the portal or a delegated customs broker could prepare and file these permits on their behalf.


  • The CCP incorporates a self-help tool to assist importers with identifying the associated duties and taxes payable based on a 10-digit Harmonized System Tariff (HS) code for their product.
  • It is important to note that the HS tariff provided by the CBSA CCP portal will not be considered binding on CBSA, unless the importer files for a Customs ruling on the product.

CARM affects everyone in the trade community – from importers and customs brokers to freight forwarders and carriers. The following provides an overview of CARM, how it affects your imported shipments, and how you can register to the CARM Client Portal.

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